Política de privacidad

1. Information We Collect

A. Information you provide

• Account information: such as your name, email address, and password (if you create an account).
• Support communications: messages you send to us (e.g., customer support requests).

B. Information generated by your use of the app

• Study and performance data: practice tests taken, answers selected, scores, timing data (e.g., time per question), topic strengths/weaknesses, and progress history.
• Preferences: your settings and study goals.

C. Device and usage information

• Device data: device type, operating system version, app version, language, and approximate location derived from IP (not precise GPS unless you explicitly allow it).
• Log data: diagnostic and crash logs to help keep the app reliable.

We do not intentionally collect sensitive personal information (such as medical information) and we do not need it to provide the service.

2. Google Sign-In and Google User Data

EnlistiQ offers the option to sign in using your Google account. This section specifically describes how we handle data received through Google Sign-In.

A. Google User Data We Access

When you choose to sign in with Google, we request access to the following information from your Google account:

• Email address: Used to create and identify your EnlistiQ account.
• Basic profile information: Your name (if available) to personalize your experience.

We only request the minimum permissions necessary for authentication. We do not request access to your Google Drive, Gmail, Google Calendar, or any other Google services.

B. How We Use Google User Data

The Google user data we receive is used exclusively for:

• Authentication: Verifying your identity and allowing you to sign in to EnlistiQ.
• Account creation: Creating your EnlistiQ account using your email address.
• Communication: Sending account-related notices (e.g., password resets, security alerts) to your email address.

We do not use Google user data for advertising, marketing to third parties, sale, or any purpose unrelated to the core functionality of EnlistiQ.

C. Storage and Protection of Google User Data

Your Google user data is stored securely in our database hosted by Supabase, which provides enterprise-grade security including:

• Encryption in transit (TLS/SSL)
• Encryption at rest
• Regular security audits and monitoring
• Access controls limiting who can view user data

D. Sharing of Google User Data

We do not sell, rent, or share your Google user data with third parties for their marketing purposes. Your Google user data may only be shared with:

• Service providers: Such as our database host (Supabase) and payment processor (Stripe), solely to operate the service.
• Legal requirements: If required by law or to protect our legal rights.

E. Retention and Deletion of Google User Data

We retain your Google user data for as long as your account is active. You can request deletion of your account and all associated data at any time by:

• Contacting us at support@enlistiqprep.com
• Using the account deletion option in your account settings (when available)

Upon receiving a deletion request, we will delete your personal data, including Google user data, within 30 days. Some data may be retained in anonymized form for analytics or as required by law.

F. Revoking Access

You can revoke EnlistiQ's access to your Google account at any time through your Google Account permissions settings. Revoking access will prevent you from signing in with Google but will not automatically delete your EnlistiQ account or data.

3. How We Use Information

We use information to:

• Provide and operate the service (save progress, show results, personalize study plans).
• Improve and maintain EnlistiQ (debugging, performance monitoring, feature development).
• Create aggregated insights (e.g., which topics are most commonly missed), using de-identified, group-level data.
• Communicate with you (account notices, support responses, product updates if you opt in).

4. Cookies and Analytics

EnlistiQ does not currently run third-party advertising (including Google AdSense). We use cookies and similar technologies for core product functionality, security, preferences, and analytics.

A. Essential cookies

Essential cookies help us keep you signed in, secure your account, remember basic settings, and maintain service reliability. These cookies are required for core features to work properly.

B. Analytics cookies and controls

We may use analytics tools (such as Google Analytics) to understand aggregate usage, performance, and feature quality. You can control cookies through your browser settings, including blocking or clearing existing cookies.

Disabling cookies may impact sign-in and other core functionality.

5. Aggregated / De-Identified Analytics

We may analyze study and usage patterns to understand what works and improve learning outcomes. When we use or share analytics outside EnlistiQ, we do so in aggregated and de-identified form (for example, averages and trends across many users), and we apply safeguards designed to prevent identifying individual users.

We do not sell your personal information.

6. How We Share Information

We share information only as needed:

A. Service providers

We may share information with vendors that help us run the service (for example, hosting, analytics, customer support tools, payment processors). These providers are required to protect your information and may only use it to provide services to us.

B. Legal or safety reasons

We may disclose information if required by law or if we believe it's necessary to protect rights, safety, or prevent fraud.

C. Business transfers

If EnlistiQ is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction. We will provide notice if required by law.

7. Your Choices and Controls

Depending on how EnlistiQ is set up, you may be able to:

• Access or update your account information in the app.
• Request deletion of your account and associated personal information.
• Opt out of marketing emails using the unsubscribe link (service/transaction messages may still be sent).

To request access or deletion, contact: support@enlistiqprep.com

8. Data Retention

We keep personal information only as long as necessary to:

• provide the service,
• comply with legal obligations,
• resolve disputes, and
• enforce agreements.

We may retain aggregated and de-identified analytics longer because they do not identify you.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

EnlistiQ is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us at support@enlistiqprep.com and we will take steps to delete it.

11. International Users

If you use EnlistiQ from outside the United States, your information may be processed in the United States or other locations where our service providers operate. By using the service, you consent to these transfers where permitted by law.

12. Changes to This Privacy Policy

We may update this policy from time to time. If we make material changes, we'll post the updated policy and update the effective date. Your continued use of EnlistiQ after changes means you accept the updated policy.

13. Contact Us

EnlistiQ

Email: support@enlistiqprep.com

Website: enlistiqprep.com